What Information We Collect
We generally collect two types of information—personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”). PII is any information that can be used to specifically identify you as an individual. For example, you may submit and we may collect your name, email address, address, phone number, or similar information through the Site. Non-PII consists of information that does not specifically identify you. The following section describes how we collect and use your PII and Non-PII.
How We Collect and Use Information
Cookies and Beacons
Most web browsers automatically accept cookies, but you can configure your browser to stop accepting new cookies, to notify you when you a new cookie is received, and to disable existing cookies. If you choose to disable cookies in your browser, however, you may be unable to take full advantage of all the Site’s features.
When you are using the Site, we automatically gather basic information from your browser, such as IP address, browser type, ISP, OS, and date/time stamps to analyze trends, administer the site, analyze bugs, and gather broad demographic information. We will not share log files externally.
Information About You
When you register with Volcally, you may provide a variety of information to help us match you with the best possible volunteer or volunteer experience. We may display some of this information on our site publicly (such as name, location, and profile) and this information can be viewed by all registered users of the Site. Your contact information, professional experience, skills, cause interests, or volunteer biography may be shared either with other volunteers or organizations looking for volunteers as this is the most reliable way to ensure that volunteers and organizations will be properly match.
Information From Other Web Sites
When associating your Volcally account with other Internet services, we will collect any information that you make available from your accounts on those websites. We collect this information to help us improve our ability to match you with a volunteer or volunteer opportunity and to improve your overall user experience on the Site.
We may also contact you by telephone solely in connection with Volcally services. If you would rather not receive phone calls from us, please remove your phone number from your profile.
Disclosure of Your Information to Others
Without your affirmative consent, we will not sell, rent, or otherwise share your PII with other third parties, unless required as described under the Required Disclosures section below. In the case of posting a volunteer opportunity and accepting a volunteering match, we regard this as affirmative consent and will disclose your PII with the matched party.
However, we may use third party suppliers and service providers to facilitate our services, and they may have access to your PII. For example, we may outsource one or more aspects of our Site to a supplier or service provider who performs services according to our requirements. Although we endeavor to select only reputable companies who share our commitment to privacy and will restrict how these suppliers or service providers may use or disclose the PII to which they have access, we are in no way responsible for such third parties or their activities. Therefore, you agree to allow us to give your information to third party suppliers and service providers in order for us to provide service to you.
Due to factors beyond our control, we cannot fully ensure that your information will not be disclosed to third parties. For example, third parties may circumvent our security measures to unlawfully intercept or access your information.
Search Engines and Web Crawlers
Certain PII that you provide through the registration process (such as name, location, and profile image) may be accessible and made public through syndication programs, search engines, crawlers, and other similar programs.
We make every reasonable effort to preserve your privacy, but may need to disclose your PII when required by law or if we have a belief that such action is necessary to:
- comply with a judicial proceeding, court order, or legal process; or
- protect the rights, property, or personal safety of Volcally, its members, or others.
You authorize us to disclose any information about you to law enforcement or government officials as we, in our sole discretion, believe is necessary or appropriate, in connection with any investigation of illegal activity or that may expose us to liability.
How to Review and Change Information
You may control the information you provide to us in various ways.
If you would like to change any of your information in our database, you can do so by logging onto your account and following the directions.
To cancel your account, send an email request to support@Volcally.com from the email address you provided us in your registration.
Any person who provides information through the Site represents that they are 13 years of age or older. We do not knowingly collect PII from anyone under the age of 13. Our Site and Service are not designed for users under 13. In compliance with the Children’s Online Privacy Protection Act, we will purge any information we receive that we believe is from a user under the age 13 upon discovery of such information. If you are a parent or legal guardian of a child under age 13 who you believe has submitted personal information to the Site, please contact us immediately.
By providing your cell phone number to Volcally, you expressly consent to receiving informational text messages regarding your Volcally account. Please be aware that you may opt out of the text messages by notifying Volcally at support@Volcally.com or through the text message itself. If you have any questions, do not hesitate to contact us.
You may use the Email Preferences features on the Site to opt-out of notifications, promotional emails and newsletters. You will also have the ability to opt-in in the event that we share your information with other third-party organizations for their marketing or promotional uses or various other programs or features. If you wish to be removed from any communications simply respond to the link provided in the email or email us at support@Volcally.com.
To protect your privacy and security, we take reasonable steps to verify your identity before granting profile access. You are responsible for maintaining the secrecy of your unique password and account information at all times.
The Site has reasonable safeguards to protect against the loss, misuse and alteration of the information under our control. However, as this is the internet we can make no assurances or guarantees that your information will be 100% safe. For this reason we recommend you take appropriate measures such as protecting your passwords, using firewalls or downloading anti-virus software. If we learn of a security systems breach, then we may attempt to notify you electronically through our Site or by email so that you can take appropriate protective steps. By using the Site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site.
The Site is hosted in the United States. All information that is submitted by you is stored and processed within the US, which may not have the same data protection and privacy laws as your country. For your personal information, you agree to:
- the transfer of your personal data to the United States as indicated above.
Please be aware that your information may also be processed by us in the country where it was collected as well as other countries where laws regarding processing of information may be less stringent than the laws in your country.
Change of Control
In the event of a change of control of Volcally from, for example, a sale to, or merger with, another entity, or upon Volcally’s filing for a bankruptcy, information Volcally receives from you will be considered a Volcally asset that may be transferred. In such case, we will provide you with advance notice.
Last updated: February 13, 2017